General ITAD Questions

ITAD refers to the secure and responsible process of retiring, sanitising, repurposing, or recycling IT equipment. Maxicom ensures every device is handled ethically and in compliance with Singapore’s standards.

We support corporations, SMEs, data centres, government agencies, healthcare institutions, schools, and individual sellers.

We accept laptops, desktops, servers, storage systems, networking devices, monitors, mobile devices, POS systems, and more.

Pickup & Collection

Yes. We provide efficient, secure pickup services across Singapore for businesses and institutions.
We require your location, a brief list of equipment, access instructions, preferred date/time, and an on-site contact.
For corporate pickups, a minimum volume or value applies. Smaller quantities may be accepted through drop-off or partner logistics.

Data Security & Destruction

We use industry-approved methods including NIST-based software sanitisation, cryptographic erasure, and physical drive destruction.

Yes. Each sanitised or destroyed device is issued a certificate with its unique identifier.

Yes. On-site erasure and physical shredding are available for industries requiring enhanced data control.
We sanitise HDDs, SSDs, NVMe drives, servers, laptops, RAID arrays, network appliances, and other data-bearing equipment.

Recycling & Sustainability

Non-reusable assets are processed through certified recycling partners following Singapore’s environmental guidelines.
Yes. We offer reuse/recycle breakdowns, carbon reduction estimates, and detailed environmental reporting.
Yes. Our partners follow recognised recycling and material recovery standards while ensuring safe handling of e-waste.

Valuation, Buyback & Payment

Valuation depends on the age, condition, specifications, market demand, and refurbishability of each device.

Yes. Eligible laptops, servers, networking gear, and bulk IT equipment qualify for buyback or revenue-sharing options.

Payment is made after testing and grading, along with a complete settlement report.

Reporting, Compliance & Documentation

We offer inventory reports, grading summaries, data destruction certificates, recycling documentation, and project close-out reports.
Yes. Our workflows align with global best practices, including NIST data erasure standards and responsible recycling protocols.

Support & Special Requests

Absolutely. We manage everything from small office refreshes to large data centre decommissioning and multi-location rollouts.
No problem — we can help with remote assessments, on-site audits, or simple asset list consolidation.
Ready To Talk With Maxicom Global Singapore

Need More Help?

Our team is ready to answer any additional questions